Get Information About Booking.com

How booking.com Helps to Discover New Horizons

Greet-Jan Bruinsma introduced booking.com in 2000 as “Booking.nl.” which was a chain of “Booking Holdings” in Amsterdam. Now, it is a leading travel agency of the world with 28M listings. This best travel agency aims to facilitate travel for all people. At present, booking.com is one of the biggest travel markets in the world, catering to both well-known companies and small company owners. It helps properties worldwide expand their operations and access a worldwide audience. You can explore the destinations and packages in 43 languages at booking.com.

What is Booking.com Genius Loyalty Program?

Booking.com offers a genius loyalty program to its frequent members. There is an additional discount from 10% to 30% based on the levels. They provide extra discounts and benefits to the genius members on the prices. Genius members have three main levels and they get the offers and advantages based on the level they have unlocked. You don’t need to put any extra efforts, it will automatically reflect in your account if you have unlocked the level. You will start getting the extra discount on the stay booking and other services of booking.com.

What are the Products and Services of booking.com?

Booking.com allows you to book a stay, flights, car rentals, airport taxi and packages. Apart from that booking.com features flight and stay combined packages also. Customers can explore packages according to their interest. Even property owners can list their property at booking.com. Booking.com offers a variety of options for the stay, transport and packages.

What makes booking.com the best travel agency?

Booking.com 's best price guarantee feature is another important advantage of utilizing the website. They are dedicated to providing the most competitive rates for lodgings reserved from trusted and high rated owners. Travelers may rest easy knowing that they are receiving the best services like stay, activity, transport or travel package. Furthermore, some services have flexible booking policies or free cancellation alternatives via booking.com, giving you even more flexibility in case your vacation plans change. Travelers now choose it because of its various selections, flexibility, easy-to-use layout, and reliable reviews and ratings.

Booking.com Cancellation Policy

Customers can cancel or modify your reservation after it has been confirmed upto 48 hours before the scheduled date. You can cancel directly using an online portal or email at least three days (48 hours) in advance. Group or conference booking customers are allowed to cancel the bookings only till 2 weeks before the scheduled date only.

• There will be deduction charges for the cancellation which are decided by property owners.
• Passengers who cancel their booking before 20 days of scheduled booking are eligible for deduction of 50% of full amount as cancellation charges.
• Customers who made a booking using a credit card but they are unable to stay at property are eligible for the amount deduction from their credit card.

What is booking.com cancellation policy for group/conference booking?

A retention fee will be assessed if there is a no-show or if the conference or group is canceled or amended (in whole or in part) within 15 days of the check-in date. The number of canceled or no-show rooms multiplied by one night and the relevant daily rate per room for the conference or group will be the formula used to determine the retention charge.

What if the property asks you to cancel your booking made by booking.com?

The booking.com website provides you a platform of booking stay, activities etc and it is covered under its policies. In case if property owner or activity admins ask you to cancel it or you are facing any kind of issue, inform the booking.com team.

• Report your concern using customer support number.
• Report your issue using email support.
• Report your issue using an online portal where you will get an option to fill and write your concern while canceling the booking.
• You can use the contact form which is available on the booking app and website, and submit your concern using it.

Booking.com customer care

There are three main ways to contact the customer care team of booking.com. You can contact the booking.com support team using their call, message or email ID- customer.service@booking.com. Apart from that booking.com also shares the contact details of the concerned part, you can directly contact them to solve your issues. Another way to connect with the experts of booking.com to get assistance for your problems is using the contact form.

How to contact booking.com customer care on call ?

Customers can get assistance for their booking related concerns on call. The experts from the booking.com will ask for booking related information like booking ID or phone number and guide you for your specific issue or problem related to your booking. To access the country wise support number follow the steps

• Visit booking.com, login to account.
• Enter the managed booking area or click on the contact information.
• Select the booking and you will be able to see the specific customer support number to call.
• If you can't find the booking or any number to call, use the help center or email to connect.

How to contact booking.com using the email id?

Customers can contact the booking.com support team with full details of their concern using their email. You can write your concern and send it to the helpline email – customer.service@booking.com. Do not forget to attach the relevant documents and SS related to your concern which will be helpful in understanding your concern.

How to message booking.com customer support team?

Customers who have made any booking with booking.com are eligible for connecting with the customer support team via message. Check the booking.com home page and find the “Help Center” option on the home page. Enter your Confirmation number and PIN, after that follow the instructions to connect with the customer support team of booking.com.